Vandalia Teller

Job Description






The FNB Community Bank, Vandalia, IL

The FNB Community Bank is the only locally owned community bank in Bond, Fayette and Marion Counties. Established in 1865, we currently have 7 locations in the following communities: Vandalia, Patoka, Ramsey, Greenville, & Mulberry Grove. We have a Teller position available at our main office located in our Greenville location.


The FNB Community Bank's Vision consists of our Commitment, Passion and Niche as follows:

  • Commitment: To provide friendly, knowledgeable service you can trust.
  • Passion: To earn our customers' trust every day.
  • Niche: Providing leadership and financial services for our communities

Summary / Objective

The TELLER is a position that effectively welcomes customers and performs various duties related to the processing of customer transactions.

Essential Functions

  • Be customer service driven and respond to all customer requests with tact, diplomacy, and a sense of urgency
  • Serve customers at a teller window by processing a variety of transactions using own judgment within narrow limits
  • Balance cash drawer daily with a high degree of accuracy and within the guidelines set forth in the Teller Balancing Policy
  • Answer and direct phone calls
  • Maintain proficiency on current software and required online sites
  • Can explain bank services and account types to customers
  • Able to keep an organized and clean work area
  • Review and comply with all state and federal regulations and FNB policies and procedures
  • Represent the bank in a manner that maintains and expands positive relations with customers, potential customers and coworkers
  • Display a professional image through appearance and behavior
  • Maintain the highest level of confidentiality

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Work will occasionally be done outside in all weather conditions.

Work Requirements

  • High quality customer service skills
  • Excellent interpersonal skills
  • Detail oriented
  • Solid communication skills which include verbal, written and listening skills
  • Desire to expand product knowledge and procedural skills
  • Ability to read and comprehend legal and regulatory material related to the job area

Physical Demands

  • Must be able to sit and / or stand for 40 hours per week or more
  • Must be able to repeatedly bend, twist, kneel / squat and reach overhead
  • Must be able to lift and carry up to 30 lbs. regularly and up to 50 lbs. occasionally
  • Must be able to push / pull up to 20 lbs. regularly and up to 50 lbs. occasionally
  • Must be able to work indoors and outdoors in all weather conditions

Required Education and Experience

  • High school education with additional training preferred