Lead Bookkeeping Clerk

Job Description






The FNB Community Bank

The FNB Community Bank is the only locally owned community bank in Bond, Fayette, and Marion Counties. Established in 1865, we currently have 7 locations in the following communities: Vandalia, Patoka, Ramsey, Greenville, & Mulberry Grove. We have a Lead Bookkeeping Clerk position available at our main office located in Vandalia.

Summary / Objective

The LEAD BOOKKEEPING CLERK is a position that effectively provides excellent customer service and performs various clerical and administrative duties.

Essential Functions

  • Be customer service driven and respond to all customer requests with tact, diplomacy, and a sense of urgency
  • Provide customer assistance over the telephone and in person as necessary
  • Create and maintain deposit account records and files according to established procedures
  • Scan and retrieve documents related to deposit accounts
  • Perform exception items and return process
  • Perform end of the day branch verification process
  • Prepare, send, and receive image cash letters
  • Research FedLine adjustment cases
  • Assist with debit card maintenance and disputes according to procedures and regulations
  • Produce, review, and reconcile daily and periodic reports
  • Collect and process mail
  • Assist with departmental projects
  • Represent the bank in a manner that maintains and expands positive relations with customers, potential customers, and coworkers
  • Display a professional image through appearance and behavior
  • Review and comply with all state and federal regulations and FNB policies and procedures
  • Maintain the highest level of confidentiality
  • Perform additional duties as deemed necessary by the Accounting Officer

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Work will occasionally be done outside in all weather conditions.

Work Requirements

  • High-quality customer service skills
  • Excellent interpersonal skills
  • Detail oriented
  • Solid communication skills which include verbal, written, and listening skills
  • Desire to expand product knowledge and procedural skills
  • Ability to read and comprehend legal and regulatory material related to the job area< /li>

Physical Demands

  • Language Skills:
    • Ability to read, analyze, and interpret business and professional documents.
    • Proficient in writing reports, business correspondence, and procedure manuals.
    • Capable of effectively presenting information to various stakeholders.
  • Mathematical Skills:
    • Work with mathematical concepts such as probability, statistical inference, and geometry.
    • Apply mathematical concepts to practical situations using fractions, percentages, ratios, and proportions.
  • Reasoning Ability:
    • Solve practical problems with limited standardization.
    • Interpret various forms of instructions, whether written, oral, or diagrammatic.
  • Other Skills and Abilities:
    • Operate office equipment including telephones, copiers, fax machines, PCs, and printers.
    • Advanced proficiency in computer applications is required.

Required Education and Experience

  • Associate Degree in Accounting or relevant work experience preferred