Bookkeeping Clerk - Vandalia

Job Description

POSITION: BOOKKEEPING CLERK / VANDALIA BRANCH

DATE: APRIL 2024

REPORTS TO: ACCOUNTING OFFICER

APPROVED BY: HR / CFO

POSITION TYPE: Non-Exempt

The FNB Community Bank

The FNB Community Bank is the only locally owned community bank in Bond, Fayette, and Marion Counties. Established in 1865, we currently have 7 locations in the following communities: Vandalia, Patoka, Ramsey, Greenville, & Mulberry Grove. We have a bookkeeping position available at our main office located in Vandalia.

Vision:

The FNB Community Bank's Vision consists of our Commitment, Passion and Niche as follows:

  • Commitment: To provide friendly, knowledgeable service you can trust.
  • Passion: To earn our customers' trust every day.
  • Niche: Providing leadership and financial services for our communities

Summary / Objective

The BOOKKEEPING CLERK is a position that effectively provides excellent customer service and performs various clerical and administrative duties.

Essential Functions

  • Be customer service driven and respond to all customer requests with tact, diplomacy, and a sense of urgency
  • Provide customer assistance over the telephone and in person as necessary
  • Create and maintain deposit account records and files according to established procedures
  • Scan and retrieve documents related to deposit accounts
  • Assist with debit card maintenance and disputes according to procedures and regulations
  • Produce, review, and reconcile daily and periodic reports
  • Collect and process mail
  • Assist with departmental projects
  • Represent the bank in a manner that maintains and expands positive relations with customers, potential customers, and coworkers
  • Display a professional image through appearance and behavior
  • Review and comply with all state and federal regulations and FNB policies and procedures
  • Maintain the highest level of confidentiality

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Work will occasionally be done outside in all weather conditions.

Work Requirements

  • High-quality customer service skills
  • Excellent interpersonal skills
  • Detail oriented
  • Solid communication skills which include verbal, written, and listening skills
  • Desire to expand product knowledge and procedural skills
  • Ability to read and comprehend legal and regulatory material related to the job area

Physical Demands

  • Must be able to sit and / or stand for 40 hours per week or more
  • Must be able to repeatedly bend, twist, kneel / squat, and reach overhead
  • Must be able to lift and carry up to 30 lbs. regularly and up to 50 lbs. occasionally
  • Must be able to push / pull up to 20 lbs. regularly and up to 50 lbs. occasionally
  • Must be able to work indoors and outdoors in all weather conditions

Required Education and Experience

  • High school education with additional training preferred