Mortgage Loan Processor

Job Description






The FNB Community Bank, Vandalia, IL

The FNB Community Bank is the only locally owned community bank in Bond, Fayette and Marion Counties. Established in 1865, we currently have 7 locations in the following communities: Vandalia, Patoka, Ramsey, Greenville, & Mulberry Grove. We have a Mortgage Loan Processor position available for our Vandalia location.


The FNB Community Bank's Vision consists of our Commitment, Passion and Niche as follows:

  • Commitment: To provide friendly, knowledgeable service you can trust.
  • Passion: To earn our customers’ trust every day.
  • Niche: Providing leadership and financial services for our communities.

Summary / Objective

The Mortgage Loan Processor is a position that effectively provides excellent customer service and performs various clerical and administrative duties..

Essential Functions

  • Communicate effectively with the loan officer to ensure timely closings
  • Stay up-to-date with law / regulation changes.
  • Process and produce all applicable documentation for consumer mortgage loans according to regulations and bank policy
  • Gather and review all requested documentation to make sure the file is complete and within regulation
  • Provide instructions & requests to title / escrow, third-party vendors, borrowers & broker agents. Follow up for receipt of documentation, providing guidance, assistance & additional requirements for completion, if necessary
  • Assist with departmental projects
  • Represent the bank in a manner that maintains and expands positive relations with customers, potential customers and coworkers
  • Display a professional image through appearance and behavior
  • Review and comply with all state and federal regulations and FNB policies and procedures
  • Maintain the highest level of confidentiality

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Work will occasionally be done outside in all weather conditions.

Work Requirements

  • High quality customer service skills
  • Excellent interpersonal skills
  • Detail oriented
  • Solid communication skills which include verbal, written and listening skills
  • Desire to expand product knowledge and procedural skills
  • Ability to read and comprehend legal and regulatory material related to job area

Physical Demands

  • Must be able to sit and / or stand for 40 hours per week or more
  • Must be able to repeatedly bend, twist, kneel / squat and reach overhead
  • Must be able to lift and carry up to 30 lbs. regularly and up to 50 lbs. occasionally
  • Must be able to push / pull up to 20 lbs. regularly and up to 50 lbs. occasionally
  • Must be able to work indoors and outdoors in all weather conditions

Education and Experience

  • High school education with additional training preferred